Terms and Conditions
Many parts RaceHub offers are for off-road use only. As with any racing activity, there are risks performing performance modifications to any vehicle. All product installations are at the customer's own risk. RaceHub holds no responsibility either implied or otherwise for any mechanical, electrical or other failures when using aftermarket performance products. Some items sold by RaceHub are legal in California strictly for off-road or racing vehicles which may never be used upon a public street or highway. RaceHub reserves the right to refuse or cancel any orders for which products are deemed illegal or otherwise unsafe.
Product Descriptions and Pricing
RaceHub strives for accuracy in all item descriptions, pictures, compatibility references, detailed specifications, pricing, links and any other product-related information listed or referenced on our website. We cannot guarantee that all item information including descriptions, pictures, and pricing or any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, RaceHub shall, at its sole discretion, have the right to refuse and/or cancel any order for said product and correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from RaceHub are provided as resources to customers looking for additional information and/or professional opinion. RaceHub does not assume responsibility for the claims and/or representations made on these or any other websites.
Price Match Guarantee
RaceHub offers a price match guarantee on most of our products. RaceHub reserves the right to deny a price match due to any sort of pricing restrictions such as MAP or UPP. Furthermore, price match guarantee only applies to products being sold by officially authorized dealers that carry the product in question. No marketplace offers will be matched (i.e. Amazon, Ebay, etc). Shipping fees will not account for the final price of the product in comparison.
Order Cancellation and Item Availability
Items are usually available for shipment within 2 business days from the date the order is received. However, due to production schedules and product availability by the manufacturer, this is not always possible. It is the customer's responsibility to verify item availability before ordering. RaceHub does not guarantee any stock status or availability on our website. To protect the security of our customers, once an order is placed the shipping address cannot be changed.
RaceHub will make every attempt to ship your order using the method you selected at checkout. In some instances, items are out of stock or special order and will ship directly from their manufacturers. In these cases, some manufacturers shipping methods may vary. RaceHub reserves the right to ship your order using an alternate shipping method. If this does occur and you paid for a more expensive shipping service, please submit a request for a refund of the difference in shipping cost. RaceHub will not under any circumstances offer the option to choose which carrier to ship out with. Please note we have contractual obligations to ship certain items using certain methods in order to keep shipping costs as low as possible for our customers.
RaceHub reserves the right to ship any packages with signature required. RaceHub is able to make certain accommodations for our international customers. When making requests please be aware you as the customer are accepting liability if the package and/or items are lost or damaged in transit. All international shipments are sent with delivery duties unpaid (DDU). Your country may assess import taxes/duties and/or a customs brokerage fee. This is not included in shipping charges and not charged by RaceHub.
Please open all packages immediately to confirm no items are damaged or missing. If items are missing or damaged please contact our support team at support@RaceHubmotorsports.com. All claims for missing and/or damaged items must be sent to our support team within 2 business days of delivery. International shipments that are not delivered or collected by the customer will be abandoned. No reshipment will be made and no refunds will be given.
All claims for lost packages must be submitted to RaceHub within 30 days of the shipping date for domestic shipments and 60 days for international shipments. Under no circumstances will RaceHub ship using a customer's or 3rd party shipping account.
All Free Shipping or discounted shipping promotions are exclusive to continental U.S. and limit to a dimensional size or weight. RaceHub reserves the right to repeal or deny free or discounted shipping to any order given special circumstances. RaceHub provides free shipping for a promotional period, and reverses the right to repeal the offer at any given time prior and post to order placement.
RaceHub strives to ensure all customers receive the parts they ordered, however, mistakes do happen. In the event that RaceHub ships the incorrect item, RaceHub will provide a return label so the incorrect item can be returned. A return label will only be issued to the address the item was originally shipped to. RaceHub will only send out the correct item once the incorrect item is received. If delivery of the part is time sensitive a new order can be placed and when the incorrect item is received back a refund will be issued for that item. Replacement items will only be shipped to the address on the original order. RaceHub will not provide a refund or store credit for mis-shipped items. Failure to report a mis-shipped item prior to the order being forwarded or otherwise transferred from the original delivery address will result in your mis-ship claim being denied.
If you have received the wrong product, wrong quantity, defective, or dead on arrival, please contact us immediately with your order number. Any issues with the order must be inspected and documented within 2 days of the delivery date. This will ensure a speedy resolution, and also allows us the ability to ensure future quality control. Any incorrectly shipped items, quantity discrepancies, defective, or dead on arrival inquiries after 2 days will not be accepted. Please be sure to submit a support ticket on our site with an order number, images if possible, and a description of the issue and we will do our best to correct the situation as quickly as possible. Contact support@RaceHubmotorsports.com
Risk Of Loss
All purchases of physical items from RaceHub are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Items That Require Signature For Purchase
Due to strict regulations by the federal government and the Environmental Protection Agency (EPA), we are required to restrict the sale of products that may not comply with emissions standards laws (federal, state and local) for registered vehicles. Some products sold on our website are intended "For use on race vehicles only." Race vehicles are purpose-built for the track and unregistered for street use. Registered vehicles for use on public streets are not race vehicles. Purchasing a product intended for race vehicles only and installing it on a registered vehicle is unlawful. RaceHub requires customers to acknowledge this with an electronic signature which confirms the product(s) purchased are intended for purpose-built, race use only vehicles. RaceHub will not ship these products without a signature on file acknowledging the lawful use of these products. Customers are required to sign for each present and future purchase(s).
Gift Cards, Specials, Giveaways and Promotions
All sales, discounts, promotions, or giveaways with time restrictions are based on Eastern Standard Time. No extensions will be granted to missed sales in alternate time zones. No Gift card discounts will be honored. Gift cards purchases will only be fulfilled in the USD amount paid at checkout. Errors and omissions may occur where a gift card is included in a discounted sale. In the event this occurs, RaceHub will contact the customer and offer a full refund or issue the card for the USD value paid.
RaceHub may run sales, specials, giveaways, or promotions that involve gift cards in the place of a discounted product. In the event an order is placed with such criteria, RaceHub reserves the right to delay issuing a gift card for 6-8 weeks pending order status. If the order placed that qualified for the gift card is canceled, refunded, a return is issued, a warranty is claimed, a defect reported, a chargeback initiated, or any sort of dispute is initiated within the delay, RaceHub reserves the right to revoke the gift card for the full amount.
Due to various pricing policies, the following brands may be excluded from some/all advertised pricing, discounts or coupons: 034 Motorsport AEM Agency Power APR AWE Tuning Black Forest Industries Borla Burger Motorsports COBB Cometic Corsa Exhaust EBC Brakes Eibach Energy SRaceHubension Garrett Turbo Chargers Go Fast Bits Hawk Performance Injen Integrated Engineering K&N Koni KW SRaceHubension Magnaflow Mishimoto Motul NeRaceHubeed P3 Cars PIAA Racingline Radium Red Line Ross-Tech Seibon Snow Performance South Bend Clutch Specialty Products Company ST SRaceHubensions Stoptech Tein TiAL Vibrant Performance Wagner Tuning Whiteline Wilwood Wiseco
Coupon Code Excluded brands include: 034 Motorsport, Akrapovic, APR, Assembled by RaceHub, AWE Tuning, Burger Motorsports, COBB, Fuel IT, Integrated Engineering, IPD, Mishimoto, NeRaceHubeed, OEM VW / Audi, Ross-Tech, S&B Filters, SuperPro, RaceHub Gift Card, WeatherTech. Brands are subject to change without notice. Limit one per customer and per household. Cannot be combined with any other offers and promotions or previous orders.